Australia Post has temporarily suspended their Express Post guarantee of next day delivery. Express Post is still available but orders may not be delivered next business day every time. For more information visit the Australia Post Coronavirus Domestic updates page. Delivery times for standard post may also be slightly delayed during this time.
What will the cost of shipping be?
All orders receive complimentary standard shipping - no minimum spend! Your order will be sent using Australia Post or DHL and can be tracked. Need your order asap? We have express shipping options available for you for a small fee. For more shipping info click here.
When will my order be sent?
Orders received by 3:00pm, Monday to Friday, will be dispatched the same day! Please note that there may be slight delays in shipping at times of high volume orders. Please also consider public holidays when checking the shipping method. If you have any concerns or questions regarding your order please don't hesitate to contact us.
Can I return the product?
We hope that you will be delighted with your order, however, we do accept returns and are happy to offer you a store credit or exchange. You'll just need to:
1. Contact us within 14 days of receiving the product and
2. Return the item unused and in original, unopened and undamaged condition.
For more information about our Returns Policy click here.
Show us your #ponicosmetics
- Estelle B.Verified BuyerI recommend this productRated 5 out of 5 stars3 minutes agoGorgeous pigments!
Lovely pack, great colour & easy to use.
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